Official Support

Backgammon Royale

Help and support for Backgammon Royale players.

Account & Sign In

You can play as a guest or optionally use Sign in with Apple. If sign-in does not complete, restart the app, check your internet connection, and try again.

Account Deletion

To permanently delete your account, open Profile & Settings, choose Account & Privacy, then select Delete Account and confirm. This option is available for guest and Apple-linked accounts.

Gameplay

Backgammon Royale follows standard backgammon gameplay, including legal moves, bar entry, bearing off, pip counts, and the doubling cube.

Coins, Gems & Purchases

If a purchase is completed but does not appear immediately, reopen the app and allow a short time for the balance or entitlement to refresh. Use Restore Purchases for eligible permanent purchases. Never share your Apple ID password or payment information with anyone.

Social Features

Social features may include chat, friend requests, and emojis. Please use these features respectfully and use the in-app support option if you need assistance.

Technical Issues

  • Use the latest version of Backgammon Royale.
  • Check your internet connection.
  • Restart the app if a match or screen does not load correctly.
  • Use the in-app support option for account-specific assistance.